li89's Privacy Policy
Your personal information is completely safe with us — learn how li89 collects, stores, and protects your data.
1. Introduction
li89 ("we", "our", "platform") is a trusted online casino and betting service in Bangladesh. We believe that user privacy is a fundamental right. This privacy policy aims to clearly inform you about what information we collect, how we use it, how long we store it, and what steps we take to protect your data.
By using any service of li89, you will be considered to have given your consent to this privacy policy. Please read it carefully before using the service.
This policy applies to all services of li89 — website browsing, account registration, financial transactions, customer service interactions, and any information provided during any interaction are all covered under it.
2. Information Collection
We collect two types of information: information provided directly by you, and technical information collected automatically.
2.1 Directly Provided Information
During account creation and management, we may collect the following information:
- Full name and date of birth
- Valid email address and mobile number
- Residential address
- Copy of national identity card or passport for identity verification
- Information related to bKash, Nagad, Rocket, or bank accounts (for transaction purposes)
- Any information provided when contacting customer service
2.2 Automatically Collected Information
When you use the li89 website, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Pages visited and session duration
- Referral source (where you came from)
- Usage-related information collected through cookies and similar tracking technologies
3. Purpose of Using Information
li89 uses collected information only for the following legitimate purposes:
- Account management: Ensuring registration, identity verification, and account security.
- Financial transaction processing: Correctly completing deposit and withdrawal requests.
- Customer service: Resolving issues and answering questions.
- Fraud prevention: Detecting and preventing suspicious activity.
- Legal compliance: Adhering to applicable laws and regulations.
- Service improvement: Making the user experience better and more personalised.
- Relevant communications: Sending important updates, promotional offers, and service-related messages (if you give consent).
- Responsible gaming: Identifying unusual or high-risk gaming patterns to support users.
We never sell your information to third parties or share it for marketing purposes without your permission.
4. Information Storage & Security
li89 follows industry-standard security practices to keep your personal information safe. The key elements of our security framework are:
- SSL/TLS encryption: All data transmitted between your browser and our servers is sent in encrypted form.
- Database encryption: Stored sensitive information is protected through encryption.
- Access control: Only authorised staff can view your information for specific needs.
- Regular security reviews: Regular audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: Available for additional account security.
Information may be stored while your account is active and for a defined period after closure based on legal requirements. Once those requirements are met, the information is deleted using a secure method.
5. Sharing Information with Third Parties
li89 may share information with third parties in the following limited circumstances:
5.1 Service Providers
Only relevant information is shared with selected partners for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and technical infrastructure management. These partners are bound to use the information in accordance with our guidelines.
5.2 Legal Authorities
Information may be provided at the request of relevant authorities as part of a court order, investigation process, or legal obligation.
5.3 Fraud Prevention
Necessary information may be shared with approved agencies to prevent money laundering and address fraud incidents.
6. Cookies Policy
Cookies are small text files stored in your browser. li89 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and security.
- Functional cookies: To remember your preferences (language, settings).
- Analytics cookies: To monitor and improve website performance.
You can control cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.
7. Your Rights
As a registered user of li89, you have the following rights:
- Right to information: You can ask to know what information we are storing about you.
- Right to correction: If there is any error in your information, you can request a correction.
- Right to deletion: In certain circumstances, you can request that your information be deleted.
- Right to restrict processing: You can ask for the processing of specific information to be limited.
- Right to opt out of marketing messages: You can opt out of promotional communications at any time.
- Right to complain: If your privacy is violated, you can raise a complaint with us or with the relevant authority.
If you wish to exercise these rights, contact us directly. We will process your request within a reasonable time.
8. Account Closure & Data Deletion
If you want to close your account at li89, please contact our customer service. Even after account closure, some information may be retained for a defined period for the following reasons:
- Legal obligation to maintain records of financial transactions
- Resolution of existing disputes or legal claims
- Fraud prevention security measures
Once the above requirements are met, your information will be permanently deleted using a secure method.
9. Protection of Minors
li89's services are for individuals aged 21 and above only. We do not knowingly collect personal information from any minor. If a minor attempts to or has created an account, we will immediately close that account and delete the information collected.
If you believe a minor is using li89, please notify our customer service immediately.
10. Policy Changes
li89 may update this privacy policy as needed. If there are significant changes to the policy, we will:
- Publish a clear notice on the website
- Notify registered users via email
- State the effective date of the changes
If you continue using the service after the changes, you will be considered to have agreed to the updated policy. We recommend that you visit this page regularly.
11. Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on the website
- Language: Support is available in both Bengali and English
Our team is always ready to answer your questions in Bengali and English. li89 believes that long-term trust is built on a foundation of transparency and honesty.
Have more questions?
li89's customer service team is with you 24/7 — get help in Bengali right now.
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